Our most frequently asked questions
If your question isn’t answered here, drop us a mail at email@example.com and we’ll get back to you!
Truzo fees are based on a sliding scale depending on the value of the transaction and the payment method chosen. Visit the fees page to see the various available options.
There is also an annual subscription of R19.95 for an individual and R99.95 for a business to use the Truzo platform. While we strive to keep costs as low as possible, these fees are subject to change. If you’re a subscriber, we’ll be sure to let you know if they do using your preferred method of contact.
It’s important to note that these fees may change from time to time, depending on specific compliance requirements. If you’re a subscriber we’ll be sure to let you know using your preferred method of contact.
All our systems are hosted by Amazon Web Services (AWS) and all information handled by us is encrypted using the latest technologies, protected by and processed in accordance with PCI Security Standards Council (PCI DSS) and ISO27001 standards. What does that mean? It means that your information cannot be traced, intercepted or used by unauthorised third parties.
All infrastructure devices that are used to provide this service are properly maintained, patched and assessed for any vulnerability or outdated components. Truzo uses appropriate physical and software measure, including but not limited to firewalls, anti-malware and intrusion detection and prevention software, to ensure continued and uninterrupted service.
We will never sell or use your information for anything other than communications about the Truzo platform and to perform verifications checks for compliance.
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