We, Truzo Ltd. (UK Registered) and Truzo (Pty) Ltd, (collectively referred to as “Truzo”/ “we”/” our”) understand that your privacy is important to you. We are committed to taking steps to protect your privacy when you use our website, application (app) and/or platform (collectively referred to as “platform”) and implementing business practices that comply with all relevant legislation, including the Protection of Personal Information Act 4 of 2013 (“POPI”) and General Data Protection Regulation (“GDPR”) (EU) 2016/679.
We may collect or obtain personal information about you –
4.1 Information That you Provide
When registering on our platform, you may be asked to enter your name, email address, phone number, as well as, a password, as appropriate.
For the safety of all Truzo Users, as well as, to enable us to comply with our local and international regulatory requirements, we may request the following personal information in addition to the basic subscription information mentioned above:
By accessing the Truzo platform and completing the registration section, you provide consent for a Truzo representative to contact you. The contact method used by the Truzo representative will be based on the contact information you provided during registration (whether through completed or interrupted registration).
4.2 Information That we Automatically Collect
We automatically collect data about you and your device including, but not limited to:
4.3 Information Collected from Cookies
Cookies are small data files that a site or its service provider transfers to your device’s hard drive through your web browser (if you allow), that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. Cookies help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
We may share your information with the following parties or for the following reasons:
In the event of a re-organisation, restructuring, merger, bankruptcy, sale of the business, we may share your information with the third party involved in the transaction.
In the instance that personal information is transferred cross-border, we will take appropriate steps to ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangements are in place to protect your privacy rights.
We implement appropriate technical and organisational security measures to protect your Personal Information that is in our possession against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, in accordance with applicable laws.
Where there are reasonable grounds to believe that your personal information that is in our possession has been accessed or acquired by any unauthorised person, we will notify the relevant regulator and you, unless a public body responsible for detection, prevention or investigation of offences or the relevant regulator informs us that notifying you will impede a criminal investigation.
Although we will implement all reasonable measures to protect your personal information that is in our possession, we cannot guarantee the security of any information transmitted using the internet and we cannot be held liable for any loss of privacy that occurs during the course of such transmission.
You are responsible for keeping your personal and account information secure and not sharing it with others. We will never ask you for your personal or account information through unsolicited or unscrupulous means. Although we have implemented security measures to protect your information, you acknowledge that your information may be accessed by unauthorised parties through illegal, unlawful or malicious means.