We, Truzo Ltd. (UK Registered) and Truzo (Pty) Ltd, (collectively referred to as “Truzo”/ “we”/” our”) understand that your privacy is important to you. We are committed to taking steps to protect your privacy when you use our website, application (app) and/or platform (collectively referred to as “platform”) and implementing business practices that comply with all relevant legislation, including the Protection of Personal Information Act 4 of 2013 (“POPI”) and General Data Protection Regulation (“GDPR”) (EU) 2016/679.
We will not use your personal information for any other purpose than that set out in this Policy and will endeavour to protect your personal information that is in our possession from unauthorised alteration, loss, disclosure or access.
For purposes of this Policy, “personal information/data” is any information relating to a living, identifiable individual (natural person) and existing juristic person (business entity), either in electronic or hard copy format, that may include, but is not limited to the following:
We may collect or obtain personal information about you –
When registering on our platform, you may be asked to enter your name, email address, phone number, as well as, a password, as appropriate.
For the safety of all Truzo Users, as well as, to enable us to comply with our local and international regulatory requirements, we may request the following personal information in addition to the basic subscription information mentioned above:
By accessing the Truzo platform and completing the registration section, you provide consent for a Truzo representative to contact you. The contact method used by the Truzo representative will be based on the contact information you provided during registration (whether through completed or interrupted registration).
We automatically collect data about you and your device including, but not limited to:
Cookies are small data files that a site or its service provider transfers to your device’s hard drive through your web browser (if you allow), that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. Cookies help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
The information you provide, or we collect is used in order to:
We may share your information with the following parties or for the following reasons:
In the event of a reorganisation, restructuring, merger, bankruptcy, sale of the business, we may share your information with the third party involved in the transaction.
We will retain your personal data for as long as is necessary to fulfil the purpose for which this data was collected and any other permitted linked purpose. If your personal data is used for two purposes we will retain it until the purpose with the latest period expires; but we will stop using it for the purpose with a shorter period once that period expires. Our retention periods are also based on our business needs and good practice.
In terms of the applicable Privacy Laws, your rights include, but are not limited to the following:
In the instance that personal information is transferred cross-border, we will take appropriate steps to ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangements are in place to protect your privacy rights.
We implement appropriate technical and organisational security measures to protect your Personal Information that is in our possession against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, in accordance with applicable laws.
Where there are reasonable grounds to believe that your personal information that is in our possession, has been accessed or acquired by any unauthorised person, we will notify the relevant regulator and you, unless a public body responsible for detection, prevention or investigation of offences or the relevant regulator informs us that notifying you will impede a criminal investigation.
Although we will implement all reasonable measures to protect your personal information that is in our possession, we cannot guarantee the security of any information transmitted using the internet and we cannot be held liable for any loss of privacy that occurs during the course of such transmission.
You are responsible for keeping your personal and account information secure and not sharing it with others. We will never ask you for your personal or account information through unsolicited or unscrupulous means. Although we have implemented security measures to protect your information, you acknowledge that your information may be accessed by unauthorised parties through illegal, unlawful or malicious means.
Your personal information provided to us should be accurate, complete and up-to-date. Should your personal Information change, the onus is on the you to notify us of the change and provide us with the accurate data to enable us to perform our services to you.
We undertake to restrict the processing of personal information to data which is sufficient for the fulfilment of the primary purpose and applicable legitimate purpose for which it was collected.
Truzo (Pty) Ltd
2nd Floor One-on-Jameson Building,
1 Jameson Avenue, Melrose Estate,
Johannesburg, South Africa, 2196.
Tel: +27 11 486 0692
Email: firstname.lastname@example.org or email@example.com
Attention: Truzo Information Officer
C/o Founders Factory, Northcliffe House,
2 Derry Street,
London, United Kingdom
Tel: +44 7780 690 559
Mr Mosalanyane Mosala
Chief Executive Officer
JD House, 27 Stiemens Street, Braamfontein,
P.O Box 31533, Braamfontein,
Complaints email: complaints.IR@justice.gov.za
General enquiries email: firstname.lastname@example.org
Tel: 010 023 5200